The Jim Pattison Auto Group is an international leader in
automotive and automotive related products and services. Our mission is to
continually improve our products and services while maintaining a high level of
excellence, which will meet the needs of our customers, provide the company
with a satisfactory return on invested capital, and exceed the levels of
expectations set by the manufacturers we represent.
Our people are the source of our strength, as they provide our
corporate intelligence, and determine our reputation and vitality. Involvement
and teamwork are the centre of our human values.
Our products and efforts are all aimed to best serve our
customers. As our products are viewed, so we are viewed, and thus value is an
integral part of our name.
Profits are the ultimate measure of how efficiently we provide
customers with the best products for their needs. Profits are required to meet
our obligations to our employees, our customers and the company, and profits
are required to grow.
Quality and Value Come
To achieve customer satisfaction, the quality and value of our products and
services are our number one priority.
are the Focus of Everything We Do
Our work must be done with our customers in mind, providing better products,
better services, and better overall value than our competitors.
Improvement is Essential to Our Success
We must strive for excellence in everything we do, in their value and in our
services, our human relations, our competitiveness, our profitability, and our
attitude towards excellence.
Involvement is Our Way of Life
We are a team. We must treat each other with trust and respect.
is Never Compromised
The conduct of our company must be pursued in a manner that is socially and
legally responsible, and commands respect for its integrity and all goods and
services will be warranted on this basis. Our doors are open to men and women
alike, without discrimination and without regard to ethnic origin or personal